If you’re wondering how to opt out of the Safaricom M-Pesa overdraft facility, you’re not alone. The fact is, many consumers are still unaware of the facility’s limitations. Here are some of the reasons why you should opt out, and some tips to ensure that you don’t end up in a situation where you’re charged interest or have too much debt to pay.
Safaricom M-Pesa overdraft facility
If you want to cancel your Safaricom M-Pesa over-draft facility, you can do so at any time. You can do so by dialing *234# from your phone or by using the Safaricom app. This will prevent Safaricom from charging you overdraft charges unless you make a withdrawal. However, you must be aware that Safaricom will charge you a fee of 1 per cent for using the Fuliza service. This fee will be on top of any normal fees charged by the operator for M-PESA transactions.
The overdraft facility is available to all customers who are six months or older. When the customer reaches the limit of his/her M-PESA account, the provider will send a notification stating that his/her account is overdrawn. To avoid overdrawing on your M-PESA account, it is important to follow the instructions carefully.
Limits of ‘opting out’ of fuliza
It has become common for people to get scammed when attempting to increase their limit on the fuliza mpesa service. This scam has affected many innocent Kenyans. It works by tricking the person into paying a fee and then blocking them. However, it is possible to circumvent the procedure.
Thankfully, there are ways to opt out of the Fuliza service. If you have a Safaricom line, you can opt out via email or via the mySafaricom app. Download it from the Google Playstore and go to the ‘M-PESA’ tab. Scroll down to the bottom of the page until you see an option to “opt out” of Fuliza.
Limits of ‘opting in’
If you’re not happy with your Fuliza limits, you can opt out by downloading the MySafaricom app from the Apple Store or Google Play. The app will allow you to choose a boosted limit from a variety of options, including boosting your Mshwari or Fuliza limits.
To increase your limit, you can make more Mpesa transactions. You can also increase your limit by paying your loan earlier and avoiding credit sheriffs. But you should know that this limit is not permanent and may change at the next time you opt in.
Limits of ‘opting out’
If you are a Safaricom customer, you should be aware of the limits of ‘opting out’ of ‘fuliza.’ These limits are based on data stored by Safaricom, which owns the fuliza system. The limits increase or decrease based on how much you use the service. You can also increase your limit by opting in again.
To opt in or out of Fuliza, dial *234# and confirm your identity. You will then be asked to provide a mobile phone number. You should then confirm that you are a Safaricom customer. After you confirm your identity, you will receive a confirmation message.
In Kenya, mobile money is big business. M-Pesa, a mobile money platform started by Safaricom in 2007, has over 30 million users and controls about 74% of the mobile money market in the country. Safaricom also offers a mobile lending service called Fuliza, which allows M-Pesa users to borrow money to cover the cost of transactions when they don’t have enough money in their account.
Fuliza has been a controversial service, with many users complaining of being charged high fees and being automatically enrolled in the service without their consent. In response to the criticisms, Safaricom has made it easier for M-Pesa users to opt out of Fuliza.
Here’s how you can opt out of Fuliza:
1. Open the M-Pesa menus on your phone by pressing *234#.
2. Select the option for “Loan and Savings.”
3. Select “Fuliza M-Pesa.”
4. Select “Opt Out.”
5. Enter your M-Pesa PIN to confirm.
Once you’ve opted out of Fuliza, you’ll no longer be able to access the service. If you change your mind and want to use Fuliza again, you’ll need to opt in to the service by following the same steps and selecting “Opt In” instead of “Opt Out.”